Customer Comments and Testimonials

Hammond Opticians prides itself of giving the best possible care to all it's patients.

As part of this we employ the services of an external company to carry anonymous customer satisfaction surveys on our behalf. Below are just some of the comments that have been made by patients during these surveys, the full surveys can be downloaded by clicking on of the icons below.

Nov 08 - 09 Spring '09 Summer '09 Winter '09

 

“I always leave with a very
clear picture of my eye sight
 and health.”

“The practice is managed to
an excellent standard. 
Deven Lakhani and his staff
 are most helpful, and very welcoming.”

“Excellent service.”

“A very good service all
round so keep up the
good work.”

I have been a customer for
many years, as are my family
 and several friends and find
 the practice professional and
 friendly - we also like the
 continuity of staff.”

First visit - all very good.
 Excellent advice, I will
 be back.”

Couldn't fault them in
 service, helpfulness and
 efficiency.”

“Their expertise is great.

Very welcoming, friendly, informative.  Excellent
approach to customers.

The practice is as good as
 you can get.  Helpful in all
aspects.  Please stay as you
 are.
“In my opinion Hammonds
Opticians offer a good service
together with most courteous members of staff and
optometrists.”

“This practice is excellent and is constantly improving and updating equipment.  Staff are always kind
and helpful.

Couldn't fault them in
 service, helpfulness and
 efficiency.”

“I always leave with a very
clear picture of my eye sight
 and health.”