“I have been a client at Hammond Opticians for the past four (4) years , and I must say the level of service is exceptional , ‘I am treated as though I am their only client.’ Deven’s attention to detail is second to none, and he leads a great team, who are prefessional and friendly at all times . It’s certainly reassuring to know that whatever my eyecare needs, Hammond Opticians is just a phone call away.” – Mrs Tracey Hinds-Shelford
"I’ve been a client of Hammond Opticians for some years and have always been treated with the utmost courtesy, skill and friendliness. The range of up-to-date equipment is most impressive, not least the invaluable Optomap." – David Peacock
“Thank you for an excellent service, once again. Your practice is bright and spacious. Yourself and the staff are very friendly and welcoming, and put the patients at ease.” – Mrs. Joan Fowler
“Do you want: An in-depth, thorough examination with up to date apparatus? Efficient dispensing advice with no pressure to buy something you don’t want or can’t afford? A comfortable friendly atmosphere? Advice on a problem big or small? Diagnosed with diabetes, cataracts etc? You will be advised on the right path for treatment. The ‘I’m in safe hands’ feeling? Step through Hammond Opticians front door and you get all the above. I speak as a patient of this practice for over 30 years, so I’ve watched it grow into this excellent eye care centre ” – Mrs. M. I. Nicholas
“I am a long standing patient and have experienced excellent attention. As a diabetic the High Tech equipment ensures that I have a thorough eye test and easy to understand explanations of the results. The choice of frames and other products are excellent. The staff are always helpful, friendly and considerate and I highly recommend this practice.” – E Morgan
“Hammond Opticians offer a professional and caring service which is second to none. My eye test was a thoroughly completed and results explained at length which was very reassuring. I was made aware of the options available from sunglasses to spectacles and contact lenses. There was a wealth of products to choose from and the staff were very helpful, informative and patient. I choose new frames and lenses as well as prescription sunglasses which are a real asset when driving. I am also trialling some contact lenses and feel that Hammonds have given me an all round service with options available to choose from without any pressure. I also signed up to the payment plan which gives discounts and is a very reasonable way to pay throughout the year. I would wholeheartedly recommend Hammonds for their unique service and customer care.” – Mrs. Lynne Pinto
“As a patient of Hammond Optician’s for … years, I am very happy to recommend the practice without reservation. It is independent retailing at its best, incorporating warm personal service with the highest professional standards. With just the right blend of courtesy, formality and friendliness during consultations Mr. Lakhani puts me at my ease, makes sure that I am comfortable and explains exactly every step in the proceedings. He conducts the eye examination with accuracy, patience, care and utter propriety. I trust his professional judgment absolutely and it is very reassuring to have an optician who knows me as an individual and who is familiar with my case history. The practice regularly updates the equipment used both in eye examinations and in accurate measurement of spectacles. The use of the latest technology to monitor the health of the eyes, and the clear explanation of the results found give great peace of mind. The Eyeplan scheme, with relatively modest monthly payments is an excellent way of reducing the cost of eye related purchases and I did not feel pressurised into participating in the scheme For both Mr. Lakhani and the rest of the team, nothing is too much trouble. Immense care is taken over the specification and exact positioning of lenses, and although mine are very high-powered, I am advised with great sensitivity to opt for lenses which look very flattering. I have complete confidence in the professional judgment of the dispensing opticians and have always been extremely satisfied by the procedure and the end result. If there are only minor changes in my vision, Mr. Lakhani suggests that I retain my current lenses unless I wish to change frames, but there is no pressure to do this either, which is very impressive. I am guided in my choice of frames instead of being left to my own devices, and I am very impressed by how well the dispensers know what will suit me. Suppliers are readily contacted with queries and spectacles, even with complex lenses, are quickly obtained. It does not matter how often I return to have new or damaged spectacles adjusted; there is the same smiling welcome and speedy efficient adjustments and repairs carried out immediately and with amazing technical skill. Telephone enquiries are conducted in a pleasant, courteous and efficient manner. Visits to an optician’s can be daunting, but at Hammond’s I feel that I am among friends ” – Mrs. Frances Edge
“Once you have tried Hammond Opticians you will not want to go anywhere else. I feel totally confident that I am in expert hands with Deven Lakhani. His professionalism and knowledge is exemplary and he takes time to be proactive and explain all aspects of his examination to me. The quality of the eye test is second to none and I would urge anyone who would want a serious eye test to book themselves in.” – Mr. George Ttouli
“I had an eye test and bought my last pair of glasses from Hammond’s – great friendly customer service and fabulous specs. I can highly recommend you pay them a visit next time your eye test is due!” – Michelle Launders Davies
“Friendly, professional staff who are always happy to help. Wouldn’t hesitate to recommend Hammond Opticians.” – Rita Sedani
“Great guys to deal with.” – Mukesh Sodha
“I have used Hammond Opticians for 15 years with no problems and always had excellent service. The staff are always helpful, the premises clean and tidy and with a very good selection of frames.” – Brenda Hayman
