Read our customer reviews here…
Absolutely fabulous service. Best eye examination that I have ever had.
Very friendly staff, great service & all the latest equipment to give me the right advice
Visited HAMMONDS for the first time after wanting to move away from my previous opticians All I can say is what an Amazing experience from start to finish I was... read more
I would 100% recommend Hammond's opticians. My husband I have used them for years and would never use anyone else. An extremely personal service. Deven explains every step of... read more
There is a very friendly atmosphere as soon as you walk in the door. When you have your eyes tested everything is explained to you. So you know... read more
I have used Hammond options for years and I have found them to be very professional and helpful and they go the extra mile to make sure you get the... read more
Hammond's staff are all very helpful and friendly. The eye examination is really thorough and the treatment I needed was explained in detail. There was follow up to check how... read more
More expensive than your average high street optician but a completely different experience - totally worth it in my opinion. The examination takes about an hour, uses the latest technology... read more
The experienced opthalmologist was excellent and explained all the tests to me so I could understand the complexities of my eye prescription. All his support staff had very high levels... read more
I have been going to Hammonds Opticians for my eye tests for the past 10 years. I have always received an excellent service from Mr Lakhani and his team... read more
I have been going to Hammond Opticians for over 50 years. This practice is the gold standard. Welcoming, re-assuring and fully competent in all aspects of eye care.... read more
This was my first time visiting Hammond Opticians and I have to say I was very impressed by the whole experience. The staff were very welcoming and the store is... read more
“I have been a new patient at Hammond Opticians, since April 2017.
The Customer Care I received was, and is, exceptional.
The welcome on my first appointment was warm and inviting, which instantly put me at ease.
The examination was very thorough, and at every step of the way, I was told exactly what was happening, and why. Throughout this time I felt quite empowered by what I could achieve in all of the tests. Some of the tests were new, as was the cutting edge technology. The expertise and caring for me, as an individual, was excellent. I felt very special.
I was advised of the best Contact Lens that were available to me, and now have beautiful Lens that are very comfortable and that I can wear for much longer. A new pair of glasses are next, and I can’t wait to receive the Quality Service, that was for my contact Lens.
I was not rushed through my appointment, and had time to ask any relevant questions, that were answered with honesty and clarity.
At the end of my appointment I was asked to complete a feedback form and also give suggestions to improve the Practice, of which, I have never done before. How refreshing to know, as a Patient, my views are listened to and appreciated, and where appropriate may be put into action.
All the Staff at Hammond Opticians are very professional and receive on-going training. How privileged I feel to know that if I have any queries, they are there to help, and certainly will go “that extra mile.”
Hammond Opticians also work hard to engage in the Community. They have Open Days and invite everyone to attend. Also there are various workshops at Chase Hospital. I can keep myself up to date with new developments, by following their Website and Facebook Account. There are useful hints and tips and interesting topics.
In conclusion, Hammond Opticians are the very best I know. Exemplary and Outstanding in delivering a first class service to its Patients. I wish I had known you all a long time ago!
I would have no hesitation in recommending Hammond Opticians.
Keep striving to be the very best!!!!!!!”
Having been a patient of Hammond Opticians for a number of years, I know this practice offers a service that is second to none with caring, helpful, friendly and professional attitudes from all of its staff. Nothing appears to be too much for them while they naturally go out of their way to achieve the goals of their patients.
In view of the will to progress its service, it came as no surprise to me that new technological equipment was installed to enable in depth examination for enhancement of tremendous assessments already on offer at this practice.
I have no hesitation what-so-ever in recommending this well-established Opticians to anyone who is seeking an approach from very genuine people who go about their work in a passionate manner believing that we all have the right to excellent eye care
“The staff at Hammond Opticians are the nicest people and I think of them as friends.
They are exceptionally kind and always look after me in a kind and caring way; it would be impossible to do any better!”
“I visited Hammond Opticians for the first time a few weeks ago.
I was very impressed how friendly and professional the service was from the receptionist, admin staff and the optician himself.
The test was well explained and detailed, both verbally and in writing,
I didn’t feel ripped off or that I was being pushed into buying anything.
I will be returning again and also be bringing my children for their eye tests too. The service felt so much more personalised than the chains we now have.”
“I never imagined that I would be able to wear contact lenses and I always shied away from even trying them.
Now as a new contact lens wearer I am converted! They are fabulous and they have changed my life! I wear them every day and only wish I would have had the courage and support to try them before.
The fact that I am now successfully wearing them is due to the patience and helpfulness of the staff at Hammond Opticians. They helped me overcome my fears and guided me every step of the way.
Now, I really hate wearing my glasses – apart from my sunglasses!
Thanks to all the team at Hammond Opticians for their time. I would thoroughly recommend them to you if you would like to see how wonderful contact lenses can be.”
“Hammonds offer individualised professional advice along with friendly and competent staff.
They have a very good range of glasses and I would highly recommend them“.
I just had to thank you and your team for your kindness to me when I visited Saturday 3rd June . Your offer of tea worked wonders in calming me after an eventful journey [from Clacton-on-Sea].
I tried the new glasses out for small periods of time and I am pleased to tell you now that I am wearing them full time. I am so pleased with them.
Thank you all for your kindness.
Warmest regards and God Bless
I was recommended to Hammond Opticians by a good friend. She did me a big favour! I came from an independent practice who went to use of locums, so I was pleased with the stability offered by Hammonds.
I have been exceptionally pleased with my varifocal glasses (best ever!) and one of my lenses was broken it was replaced very promptly. I also like the personal touched such as receiving a hand-written card and diary at Christmas.
Hammond Opticians are very friendly and helpful. Their selection of frames and Maui Jim sunglasses are always good
Deven explains everything thoroughly and all of the staff always go above and beyond to help with selecting exactly what I need.
I have recommended Hammond opticians to my friends and family because the staff are lovely and friendly.
The practice is comfortable and I always feel relaxed whenever I call in, they welcome me and make me smile.
I am 78 years old and went to Hammond Opticians for a regular free NHS Sight Test as I felt that my glasses needed up-grading.
I had not been to this optician before but was recommended by a friend. I am so glad that I did!
The optician (Deven Lakhani) took a full history and discovered that both my older sister and my mother suffered from macular degeneration. He decided, because of this, to offer me a scan to see if I had it myself as it can be familial, although I have no symptoms of it.
Not many opticians have this facility but I am so glad he has it because the scan showed the early stages of wet macular degeneration and he sent me to Moorfields for further tests.
I am now having treatment and hopefully this will at the very least delay the progression of the disease from becoming apparent and mean that I can enjoy good vision for many years to come.
I would wholeheartedly recommend anyone to have their eye tests at Hammonds.
As a long-time wearer of glasses, 10 years ago I came to the conclusion that a local, independent optician is far better than the “glasses supermarket” type optician who has a branch in every town. Understandably, supermarket type places may be a bit cheaper because of their higher volumes, but for what you may save in money you will lose a lot more in terms of a personal customer service that ensures your glasses are tailor-made for you in style, comfort, and investment.
I would like to give specific praise to Deven Lakhani at Hammond Opticians in Enfield. Every eye test I have had, is detailed and thorough and I am kept fully and clearly informed throughout the process.
On the glasses side they have a wide range of frames available & suitable for all budgets and [the dispensing staff] will patiently help you to decide what style is best for you.
Mr. Lakhani and his team offer a truly personal service and show a real interest in getting to know their patients and help them with their individual needs.
Having been recommended here a few years ago, I would say that I am very happy with the service and products that I receive at Hammond Opticians.
I trust Mr Lakhani’s advice even more than the private consultants I have seen in Harley Street.
I am very pleased with the friendly and professional service at Hammond Opticians. It was easy to arrange an appointment where an ongoing problem with dry eyes was diagnosed and an appropriate treatment plan was tailored to me.
All the staff are friendly and professional and the service and aftercare is very reassuring.
I am very pleased with the service I have received at Hammond Opticians. I was seen with a concern, given a very thorough eye examination including internal images of my eyes which has put my mind at ease. Mr Lakhani is professional and pleasant, explaining everything at each step of the process.
I would recommend Hammonds over any of the ‘chains’
I would definitely recommend Hammond Opticians to anyone wanting quality eye care and great glasses.
I have been coming to Hammond Opticians for over 4 years now and I can recommend their services to everyone.
Mr. Lakhani and his staff are all very friendly and helpful and provide me with the reassurance I need that my eyes are well looked after. Nothing is too much trouble and I am always made to feel very welcome. I trust them to do their best for me – always.
I am very pleased with my new handmade frames.
I have very specific ideas about what styles and colours I want for my glasses which I see as an extension of who I am.
It’s nice to be able to come in with an idea or a colour that I like and have my spectacles made to match. I have even had a pair [of frames] matched to the colour of my outfit for my niece’s wedding!
The finished product is always lovely, plus I always have excellent service from all the staff.
Dear Deven [Lakhani],
Thank you once again for all your help
I just had to say how pleased I am with my new glasses and how amazed I am at how thin the lenses are despite having a strong prescription. I have been going to Hammonds [Opticians] for a number of years and as always, the service was very friendly, professional and 1st class from beginning to end.
Following many visits to a well know opticians where the service was below standard. It was rushed and the comportment of the staff was most unprofessional.
I discovered Hammond Opticians on my way to get my nails done; I browsed and then decided that my eyes were far more important than my nails.
This lovely practice is warm and welcoming I discussed my eye health with Deven who immediately made me feel at ease, this was a complete contrast to my previous experiences which I shared with Deven; he understood my concerns and made concerted efforts to diminish my negative feelings.
The OCT [Optical Coherence Tomography] instrument was very interesting and useful and it was reassuring to know about the health of my eyes.
I am always happy with the latest technology being used in the test and during dispensing.
Mr Lakhani and his team are always pleasant and polite and I having been coming to him for my eye care for 14 years. I couldn’t be happier with the quality of my frames and lenses – and all my questions are answered to make me feel reassured.
“I first found Hammond Opticians online when I had concerns about my eyes and vision back in 2013. Although I live in Ghana, I have extensive business dealings in the UK and wanted someone who was independent and an expert in eyes.
I found Hammond Opticians’ website and found their customer reviews very reassuring; the website made it clear that they had the right sort of modern equipment and proper expertise that I felt I needed for my concerns.
Since then I have made a point of always coming back to see them each year for a full check on my eyes and my glasses. I used to simply email them with my dates [of coming to the UK] and they would arrange an appointment for me to see Deven. Now, this has been made even easier since they introduced online booking which I love.
I completely trust Deven and the rest of his staff and would highly recommend Hammond Opticians to everyone who values their eyes and wants the experts to look after them. I continue to come all the way from Ghana to see them and I have now recommended a very good friend of mine [who also lives in Ghana] and him and his family now come to see Deven and his excellent team.”